Question:

What is NOT a way that a brand can see financial gain from doing social customer service?

Answer:

  • Increased sales
  • Less returns as individuals do more self-service via social media
  • Saving money on call center interactions
  • Using a social media agency to deliver content to customers

Other Exam Posts

Why are hashtags helpful?

To aid search, track campaigns, and to influence the creation of user-generated content To keep track of ephemeral content that disappears To demonstrate to executives the power

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