- True
- False
You want to understand how your customer support team is performing. The best feedback survey to use is:
Customer effort score Customer satisfaction survey Net promoter score Customer leadership score
Question:
True or false? You should write new knowledge base articles every day.
Answer:
Other Exam Posts
When should you use multiple ticket pipelines?
If your tickets go through different stages If you provide multiple products or services If you have multiple customer service agents If your tickets have
