- Paid, Owned, Earned
- Aimed, Taught, Bought
- Earned, Borrowed, Acquired
- Earned, Influenced, Purchased
What element of a crisis management plan defines the process that should unfold once an issue or crisis is identified? Hint: it also includes information about team members who should be engaged, when to pause publishing activities, and who decides when a crisis is over and normal social media operations can resume?
Conditional (“If-Then”) Branches Decision Tree Venn Diagram None of these Flow Chart Hypothetical Imperatives