Question:

You’ve completed a couple exploratory interviews, and you want to validate some of the findings you’ve discovered. Select the appropriate research methods that will help you accomplish this goal.

Answer:

You’ve completed a couple exploratory interviews, and you want to validate some of the findings you’ve discovered. Select the appropriate research methods that will help you accomplish this goal.

  • Surveys
  • Support call shadows
  • Card sorts
  • Listening Labs

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