- ROI, profitability, and year-over-year growth
- Customer retention, rep productivity, and employee happiness
- Close rates, time to close, and customer satisfaction
- Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment
During the Goal step of GROW coaching, what is your role as coach?
Set a goal for your salesperson to achieve. Ensure the salesperson’s personal goals are aligned with team goals. Ask the salesperson what goal they would