- Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment
- Close rates, time to close, and customer satisfaction
- Customer retention, rep productivity, and employee happiness
- ROI, profitability, and year-over-year growth
What metrics are most important during the transform phase?
Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment Close rates, time to close, and customer satisfaction Customer