- Goals that help you and your team be more productive and save time and money.
- Statements that define the qualitative outcome of your goal.
- A way to track the status of a specific business process.
- Data points used to gauge performance.
Customer support surveys in HubSpot track which customer sentiment metric?
Customer Satisfaction Score (CSAT) Customer Effort Score (CES) Net Promoter Score (NPS) Customer Lifetime Value (CLV)
