Question:

Fill in the blank: A knowledge base is a ______.

Answer:

  • blog about a product or service
  • collection of articles about a product or service
  • place where customers can contact a company’s support team
  • collection of reviews about a product or service

Other Exam Posts

A service level agreement is a(n)

Ticket pipeline Commitment between a service provider and a client Understanding of the amount of time it takes a company to solve a problem Agreement

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