- Respectfully answer their questions, then mark them as “unqualified” in your CRM and don’t spend any more time on them.
- Treat them the same way you would treat your target persona because there’s a good chance they’re doing research for that person.
- End the call as quickly as possible because there’s no reason to spend time talking to junior employees.
- Ask to talk to their supervisor and see if you can qualify that person as a lead.
What is a passive buyer?
A buyer who needs extra encouragement before they commit to buying A lead who has expressed interest in your product but hasn’t committed to a